LPSA Member Portal – FAQ

The Local Public Sector Alliance has established an online member portal—localpublicsector.org— that allows its members to connect, engage, and share with each other. In addition to the User Manual for LPSA Member Portal , this page answers frequently asked questions (FAQ).

Getting started

1. I want to become an LPSA member. How do I create a (free) account?

2. I am an existing LPSA member (registered prior to March 2025). How do I sign into the LPSA Member Portal for the first time and complete my account set-up?

3. I forgot my password. How do I reset it?

Using the Portal

4. How do I set up my member profile, so that other LPSA member can connect with me?

5. How can I find and connect with other LPSA members?

6. How do I join and participate in LPSA working groups?

7. How do I sign up for an online course or access my membership certificate?

8. How do I navigate the Member Portal dashboard once I log in?

Account setting and support

9. How do I update my email address, password, or personal details?

10. How do I opt-out of (or opt-in to) LPSA’s newsletter?

11. I’m having trouble with the portal. Who can I contact for help?